Dream Poly Gel Starter Kit

Return and Exchange:  

We are happy when you’re happy with your purchase. But if you have changed your mind, you have 7 days of the purchase date, you can return unused or unwanted items purchased online or instore from us as long as you have your receipt of proof of purchase.

• To be eligible for a return, items must be in saleable condition, that is unused with all original sealed packaging where the product seal is not broken or tampered.
• The refund will be provided as store credit. You will be responsible for paying your own shipping costs for returning your item. Return shipping costs are non-refundable.
• Shipping costs will be deducted from store credit.
• Clearance items cannot be returned for exchange or refund.
• If for some reason out of control, the items were damaged in transit, you must contact us within 48 hours. You will be required to provide photo evidence of the damages.

Please 1-5 business days for refunds to be processed.

Shipping Policy

• We offer Australia-wide and world-wide delivery with the best rate for our consumers.

• The shipping fee is calculated based on the location and dimensions of the parcel. We work with the best couriers of Australia such as Sendle, Transdirect, and Australia Post.
• Oversea shipping: Kindly contact us for shipping rate.

Please call Sam at 0406 345 899 if you have any issues with delivery method or checkout.